We cover 7 days Replacement Guarantee except intake box or packet for physical products sold on mostafamart.com
TO be checked while receiving the product from the delivery man
Any complaint regarding the product is not acceptable after receiving the product from the delivery man
Replacement request must be raised within 24 hours after getting the dekivery
Refund is only applicable to the canceled order items due to product unavailbility.
Conditions for Returns:
Proof of purchase Order number, invoice, etc..
The product must be unused, unknown, unwashed and without any flaws.
The product must include the original tags, user manual, warranty cards, freebles and accessories.
Valid Conditions and Reasons to Return an Item:
Delivery of wrong product;
Delivery of defective product;
Delivery of the products with missing parts;
Incorrect content on the website.